Your privacy matters

Privacy Policy

This policy explains what information may be processed when you use the FastGC website and contact our team.

Information You Provide

When you use the feedback form, you may enter an email address, WhatsApp account, and message. The website prepares this information as a WhatsApp message. It is not sent until you choose to send it in WhatsApp.

Local Website Data

The website stores your language preference and customer-service rotation position in your browser's local storage. This information remains on your device and can be removed through your browser settings.

How Information Is Used

  • To respond to questions, feedback, and service requests.
  • To provide and improve customer support.
  • To maintain website security and troubleshoot technical issues.

Third-Party Services

This website uses YouTube for video playback and WhatsApp for customer communications. When you interact with those services, their own privacy policies and terms apply. Your hosting provider may also process standard technical logs such as IP address, browser type, and request time for security and delivery purposes.

Retention and Security

Communications are retained only as long as reasonably necessary to provide support, resolve disputes, meet legal obligations, and protect the service. FastGC uses reasonable safeguards, but no online transmission or storage method can be guaranteed to be completely secure.

Your Choices

You may choose not to provide optional information, clear local website data through your browser, or contact FastGC to ask about your communications and request correction or deletion where applicable.

Policy Updates

This policy may be updated when the website, services, or legal requirements change. The effective date above will be revised when material updates are published.