Privacy Policy
This policy explains what information may be processed when you use the FastGC website and contact our team.
Information You Provide
When you check rewards, your member number and registered phone number are sent securely to the FastGC service to verify your balance. When you use the feedback form, you may also enter an email address, WhatsApp account, and message; that message is not sent until you choose to send it in WhatsApp.
Local Website Data
The website stores only your language preference in your browser's local storage. Reward lookup details and support assignments are not stored there. You can remove the language preference through your browser settings.
How Information Is Used
- To respond to questions, feedback, and service requests.
- To verify member reward balances and assign an available support account.
- To provide and improve customer support.
- To maintain website security and troubleshoot technical issues.
Third-Party Services
This website uses the FastGC API at api.hive2cash.com for reward verification and real-time support assignment, YouTube for video playback, and WhatsApp for customer communications. The API also uses the requesting IP address for rate limiting. When you interact with YouTube or WhatsApp, their own privacy policies and terms apply. Your hosting provider may process standard technical logs for security and delivery purposes.
Retention and Security
Communications are retained only as long as reasonably necessary to provide support, resolve disputes, meet legal obligations, and protect the service. FastGC uses reasonable safeguards, but no online transmission or storage method can be guaranteed to be completely secure.
Your Choices
You may choose not to provide optional information, clear local website data through your browser, or contact FastGC to ask about your communications and request correction or deletion where applicable.
Policy Updates
This policy may be updated when the website, services, or legal requirements change. The effective date above will be revised when material updates are published.
